Gaming on Hi Baze is about more than just winning — it's a way to have fun. But when the fun starts getting out of hand, that's when problems begin. Hi Baze wants you to stay in control, enjoy the experience, and stay safe.
The principles Hi Baze stands by — and encourages you to embrace as well
Playing on Hi Baze is a form of entertainment — just like watching a film or spending time with friends. Never treat it as a source of income or a way to pay off debt.
Only bet what you can afford to lose without it affecting your daily life. Never gamble with money set aside for household expenses, rent, or savings.
Decide how long you'll play before you start. Use Hi Baze's session timer. Playing for hours on end without a break is unhealthy — step away regularly.
Placing large bets out of anger or frustration after a loss is dangerous. If you're heated, feeling down, or have been drinking, don't play on Hi Baze.
Chasing losses by placing more bets is the biggest trap there is. If you're on a losing streak at Hi Baze, the right call is to step away rather than keep playing through that session.
Hiding your gambling from family is one of the first warning signs of a problem. Responsible gaming at Hi Baze means being honest with the people you love and protecting those relationships.
Take control of your own play — all these tools are completely free
Set your own maximum deposit limit — daily, weekly, or monthly. Reductions take effect immediately. Increases require a 7-day wait — that delay is there to protect you in moments of impulse.
Once you've lost a set amount, Hi Baze will automatically stop you from playing further. This protects you from bigger losses in a difficult moment. Decide in advance the maximum you're willing to lose in a day.
Decide in advance how long you want to play. Once your set time is up, Hi Baze will alert you or log you out automatically. Losing track of time is where the problem begins.
You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time. Give your mind a break — come back refreshed.
You can take a full break from Hi Baze for anywhere between 6 months and 5 years. During this period, creating a new account is not possible either. This is the strongest form of protection you can give yourself.
At regular intervals, Hi Baze will display a pop-up showing how long you've been playing, how much you've lost, and asking whether you want to continue. This tool makes it hard to stay out of touch with reality.
Setting up Hi Baze's responsible gaming tools takes just a few minutes. Follow the steps below.
Log in to your account. Click the profile icon at the top right.
Select "Account Settings" from the menu.
Go to the "Responsible Gaming" section within Settings.
Activate whatever you need — deposit limits, loss limits, session timers, or self-exclusion.
If you're having trouble setting limits yourself, or need an urgent self-exclusion, contact Hi Baze Live Chat right away — it will be handled immediately.
Answer the questions below honestly. They're not here to judge you — they're here to help you understand where you stand. If you answer "yes" to more than three, reach out to Hi Baze support.
Have you chased your losses by placing bigger bets after losing?
Have you spent more time or money than you planned?
Do you hide your gambling from family or friends?
Are thoughts about gaming getting in the way of your work or time with family?
Have you ever gambled with borrowed money or funds belonging to your family?
Have you tried to stop gambling but found you couldn't?
This assessment is not a substitute for professional help. If you think you have a problem, contact Hi Baze support.
Hi Baze believes gaming is only enjoyable when it's in control. Online gaming is growing in popularity across Bangladesh — and with that, responsible play matters more than ever. Hi Baze has been clear from the start: we want you to be happy and safe.
Winning and losing are both part of online gaming. But when fear of losing, chasing wins, or the "just one more round" mindset starts taking over — that's when it becomes a problem. Responsible gaming at Hi Baze means recognizing these patterns and knowing when to stop.
Problem gambling refers to behaviour where gaming spirals beyond a person's control and begins to negatively impact their personal life, family relationships, or financial situation. It is not a sign of moral weakness — it is a mental health condition, and it can be treated.
Hi Baze promotes responsible gaming because we know many people initially think, "I don't have a problem." But the data tells a different story — a significant number of online gaming users encounter problematic gambling behaviour at some point.
Hi Baze goes beyond just providing tools. Our algorithm automatically detects unusual gaming patterns and ensures the member receives support through our dedicated team. We believe a happy and healthy gamer is ultimately good for Hi Baze in the long run.
Hi Baze's Commitment: Whether you want to self-exclude, set a deposit limit, or simply talk to someone — the Hi Baze support team is always here. We never pressure anyone to play more.
Sometimes, people around us notice a problem before we do. If someone you care about seems to be gambling excessively — on Hi Baze or anywhere else — talk to them openly and listen without judgment. And if needed, reach out to Hi Baze for support.
Family members can contact Hi Baze Support to seek help regarding a loved one's account. We will assist as much as possible while maintaining full confidentiality.
Hi Baze strictly enforces an 18+ policy. Age is verified at registration, and KYC documents may be requested if needed. Use parental control software on your devices to keep underage children away from online gaming.
Set time and spending limits before you start playing.
Don't play when you're tired or feeling low.
Take a short break every hour.
Never gamble with borrowed or loaned money.
Never chase your losses.
Hi Baze's support team is available 24/7 in Bengali. Reach out directly whenever you need help.
Take a few days off each week: You don't need to play every day — play 2–3 times a week and spend the rest of your time with family.
Track your spending: Keep track of how much you spend each month. Seeing the numbers will speak for itself.
Winning isn't everything: Winning at Hi Baze doesn't make you a skilled player — it's simply luck.
Turn Off Notifications: Turn off Hi Baze notifications at night or during work hours.
Don't always play alone: Play in front of family sometimes — if there's nothing to hide, there's nothing to worry about.
Keep other hobbies and entertainment in your life: Gaming isn't the only way to have fun — reading, exercising, or spending time with friends are just as great.
Understand the rules of the game: Learn the RTP and rules before you play — informed players enjoy the experience more.
Enjoy the win, then move on: When you win, cash out — putting everything back on the line is never a smart move.
Don't play during sleep hours: Playing late at night impairs your judgment and increases the risk of overspending.
Frequently Asked Questions from Hi Baze Members
Join Hi Baze for a safe, fun, and responsible gaming experience. We don't just offer games — we offer a secure environment too.