iOS (iPhone/iPad): Hi Baze's iOS App Page you'll find a direct download link. Tap the link in Safari, install the profile, then go to Settings → General → VPN & Device Management and tap Trust — that's all there is to it.
Android: Download the APK file from the Hi Baze website homepage or app page. Before installing, go to Settings → Security → Unknown Sources and enable it. Tap the downloaded file to install.
- App size: iOS ~45 MB, Android ~38 MB.
- Requires iOS 13.0+ or Android 6.0+.
- Once installed, you can log in or register directly from the app.
- The app supports biometric login (fingerprint / Face ID).
If you run into any issues, contact Hi Baze via live chat or at [email protected].
Yes, under Hi Baze's responsible gaming policy, two options are available:
- Cooling-Off: Take a temporary break of 24 hours to 6 weeks — you won't be able to log in during this period.
- Self-Exclusion: Long-term breaks ranging from 6 months to 5 years. During this period, opening a new account is also not permitted.
How to enable:
- Log in → Profile → Account Settings → Responsible Gaming.
- Select your preferred option and set the time period.
- Or email us directly at [email protected] or reach out via live chat — we'll take care of it right away.
We recommend withdrawing your balance before the break begins. Learn more the Responsible Gaming page you will receive.
Yes — once logged in to Hi Baze, head to the Sports Betting section where you'll find a live streaming option next to each ongoing match. "Live" tag. Tap it to view real-time scores, match statistics, and updated odds.
- Live Streaming: Live streaming is available for selected matches — provided you have an active bet placed on the match.
- Live Betting: Update your bets in real time as the action unfolds.
- Push Notifications: Get instant in-app notifications for goals, wickets, and score updates as they happen.
- Available across all major events — cricket, football, basketball, tennis, and more.
Live features work equally well on both the mobile browser and the Hi Baze app — though video quality tends to be better on the app.
Hi Baze bonuses generally come with a x25 Wagering Requirement This means you must wager an amount equal to the bonus multiplied by 25 before making a withdrawal.
Example: Receive a ৳1,000 bonus → you'll need to place ৳1,000 × 25 = ৳25,000 in bets. After that, you can withdraw your balance.
- Eligible Games: All slots count 100%. Live Casino games may count 10–20%.
- Sports Bet: Bets with odds of 1.50 or higher count in full.
- Duration: Wagering requirements must typically be met within 30 days of receiving the bonus.
- Your current progress can be tracked under the "Bonus Wallet" section in your account.
Terms vary by bonus. Full details are always listed on the offers page. If anything is unclear, just ask via live chat.
Hi Baze's referral program rewards you for every successful referral with ৳500 Bonus A successful referral means your friend signed up using your referral link and made their first deposit of at least ৳500.
How to get your referral link:
- Log in to Hi Baze → Profile → navigate to the "Referral Program" section.
- Copy your personal referral link.
- Send the link to your friend — via WhatsApp, SMS, or any other platform.
When to expect your bonus: Within 24 hours of your friend's first deposit, ৳500 will be credited to your bonus wallet.
- There's no limit on referrals — the more friends you bring in, the more you earn.
- Your friend gets a welcome bonus too — a win for everyone.
- A x20 wagering requirement applies to this bonus.
On Hi Baze Accumulator (Acca) Betcomes with an Accumulator feature — also known as a series bet or multi-bet — which lets you combine selections from multiple matches into a single bet. Win all of them and you receive the product of all the odds, meaning your potential payout can be significantly higher.
How to do it:
- Go to the Sports section and add your first selection (e.g., India to win) to the bet slip.
- Then open another match and add a second selection — the bet slip will automatically show "Accumulator".
- You can add a minimum of 2 and a maximum of 20 selections.
- Enter your stake and tap "Place Bet".
Example: If odds across 3 matches are 1.8, 2.0, and 1.7, the combined odds = 1.8 × 2.0 × 1.7 = 6.12. A ৳100 bet would return ৳612 if all selections win.
Warning: One wrong pick loses the entire bet. It's wise to start with small stakes.
Most app launching or crashing issues are easy to fix. Follow the steps below in order:
- Step 1 — Close and relaunch the app: Force close the app completely and relaunch it.
- Step 2 — Check Your Internet: Check that your 4G/5G or Wi-Fi connection is working. Try opening another page in your browser to confirm.
- Step 3 — Clear Cache: On Android: Settings → Apps → Hi Baze → Clear Cache. On iOS: uninstall the app and reinstall it.
- Step 4 — Update: Hi Baze's iOS App Page Download the latest version and install it, replacing the old APK.
- Step 5 — Restart your phone: Restart your device.
If none of the above works, send a screenshot of the issue to [email protected] or let us know via live chat. Our tech team typically resolves issues within 30 minutes.